Service Providers

Grow your service business with Loc8.com

Loc8.com for Service Providers is the total management solution for organisations of all sizes requiring a comprehensive maintenance and field service solution.

The powerful, integrated field service and Computerised Maintenance Management Solution (CMMS) provides asset-centric reactive and planned maintenance features coupled with a powerful help desk and class leading notification rules engine.

Take control of your operations, reduce your time to invoice, and improve your service levels to your customers.

Loc8.com Service Provider is designed to be the heart of your business, running everything from your reactive help desk, job management, planned maintenance, customer management, mobile technicians - the list goes on.

Time, costs and pricing associated with customers, resources, assets, and inventory are all tracked and calculated, providing visibility of maintenance and related financial information.

Using work orders and field service reports, Loc8.com automates the creation and dispatch of work orders through to infield task management and invoice control to help speed up cash flow.

Take the powerful features of Loc8.com Service Provider, integrated with industry leading finance packages and ability to join the Loc8.com Service Supply Chain.™ and you can see why Loc8.com is the worlds most advanced service management software.


Control your costs.

Smarter resource management, time sheets, and full contract management combine will real-time mobility to ensure you have visibility of your costs and operations. Better yet, Loc8.com provides you with the ability to manage your resources, assets, and customers in real time, allowing you to improve your cost position on the go and efficiently allocate the right resources to the right jobs.


Request to job to invoice. Easy.

Improve your service workflow from customer request, to job dispatch, through to customer approval and into your financial system for invoicing with Loc8's powerful and intelligent workflow controls.


Solid return on investment.

Loc8.com will help you maximize your internal staff utilization, while reducing management overhead for staff and sub-contractors. More jobs per day and less technician downtime yields more profit for your business and happier customers.


Financial integration.

Automate the creation and distribution of purchase orders from work orders, and invoices from field service reports with Loc8, or go a step further and integrate directly with your financial system using our API.


Manage your customer.

Gain the confidence of your customers while reducing your reporting workload by providing your service activity and your customer's request and asset information in a live, simple to access customer portal. Get a single view of your customer showing all outstanding jobs, invoices and site locations from one interface. Go chase new business with confidence, knowing Loc8.com lets you create new customers and contracts with ease and start managing their jobs right away!


Manage your customer's assets.

Increase the value of your service to your customers by managing their assets and providing proactive reporting on faults, failures, usage, trends and service status.


Call centre or help desk.

Streamline your customer service center by centralizing communications, operating procedures and contract service level management.


Total resource management.

Get a single graphical view of all the jobs your work force has been allocated and when they are due on-site. Your technicians can update their own calendars to guarantee they are not overbooked.


Workflow control.

Rules-based work order dispatch and control gives your service team intelligent management of customer requests and service jobs.


Real-time mobility.

Push new jobs and updates to your field teams in real-time with just a click of the mouse. Choose the mobile solution that suits your business from integrated SMS, rugged mobile devices, tablet computers, or laptops.