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# Loc8

Field service, asset management and quoting software

## Sitemaps

- [XML Sitemap](https://www.loc8.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [The Importance of Mobile Solutions in Field Service Management](https://www.loc8.com/insights/the-importance-of-mobile-solutions-in-field-service-management/) - Dive into the dynamic realm of field service management as we unveil the transformative power of mobile solutions. Discover the latest trends shaping on-the-go operations, the myriad benefits enhancing productivity and cost efficiency, and best practices to ensure seamless integration and security. Stay ahead in the fast-paced world of field service with our insights.
- [Exploring the Future: How Emerging Technologies Are Revolutionizing Asset Management](https://www.loc8.com/insights/exploring-the-future-how-emerging-technologies-are-revolutionizing-asset-management/) - Embark on a journey into the future of asset management, where IoT, AI, and blockchain aren't just buzzwords; they're the architects of a revolution. From the predictive prowess of IoT to the intelligence infusion of AI and the transparency enigma of blockchain, this article unravels the transformative impact shaping the efficiency and resilience of asset operations. Step into a realm where assets don't just exist; they thrive in orchestrated excellence.
- [Optimizing Business Operations: The Future of Work Order Management Software](https://www.loc8.com/insights/optimizing-business-operations-the-future-of-work-order-management-software/) - In the ever-evolving realm of business operations, the adoption of Work Order Management Software has become a cornerstone for success. This sophisticated technology streamlines task coordination, facilitates real-time collaboration, optimizes resource allocation, and ensures meticulous data management. Businesses across sectors, from Healthcare to Manufacturing, are leveraging this tool to scale operations seamlessly. Discover how this innovative approach is reshaping the future of work order management and revolutionizing the way businesses operate.
- [Navigating Change: The Evolution of Facility Management](https://www.loc8.com/insights/navigating-change-the-evolution-of-facility-management/) - Embark on a journey through the dynamic evolution of facility management, where change isn't a disruption but a roadmap to efficiency and sustainability. This article unravels the transformative shifts, from smart technologies shaping smart buildings to agile strategies navigating the dynamic needs of modern workspaces. Join the exploration of how facility management, as a core pillar, champions sustainability and resilience, ensuring that spaces aren't just managed but finely tuned for success.
- [The Rise of Predictive Maintenance: A Game-Changer for Businesses](https://www.loc8.com/insights/the-rise-of-predictive-maintenance-a-game-changer-for-businesses/) - In the fast-paced realm of modern business, staying ahead demands strategic innovation. This article unravels the game-changing strategy of predictive maintenance, a proactive approach reshaping how businesses manage assets. Delve into the cost-saving benefits, the technology driving this evolution, and how SmartPath's Loc8 is at the forefront of seamlessly integrating predictive maintenance into operational frameworks. This isn't just a maintenance strategy; it's a roadmap for businesses to optimize assets, enhance efficiency, and navigate the future with confidence.
- [Navigating the Future: Trends in Facility Management](https://www.loc8.com/insights/navigating-the-future-trends-in-facility-management/) - The realm of facility management is undergoing a profound transformation, driven by evolving needs, technological innovations, and a growing emphasis on sustainability. In this article, we unravel the key trends shaping the future of facility management, offering insights into the strategies that are steering facilities toward a more efficient and sustainable tomorrow.
- [The Role of Predictive Maintenance in Modern Facility Management](https://www.loc8.com/uncategorised/the-role-of-predictive-maintenance-in-modern-facility-management/) - In the dynamic landscape of facility management, staying ahead of maintenance challenges is crucial. This article delves into the transformative realm of predictive maintenance, shedding light on its pivotal role in revolutionizing how facilities are managed.
- [Maximizing Efficiency and Comfort: The Benefits of Timely Maintenance with Loc8 in Social Housing](https://www.loc8.com/insights/maximizing-efficiency-and-comfort-the-benefits-of-timely-maintenance-with-loc8-in-social-housing/) - Discover the transformative power of Loc8 in social housing maintenance. From proactive problem resolution to cost savings and increased property value, explore how this innovative solution enhances operational efficiency, tenant satisfaction, and compliance. Elevate your social housing management with Loc8.
- [All Aboard the Loc8 Train: Navigating the Rails of Compound Asset Management](https://www.loc8.com/uncategorised/all-aboard-the-loc8-train-navigating-the-rails-of-compound-asset-management/) - Embark on a journey through the world of compound asset management with Loc8. Discover how this all-in-one CMMS wizard streamlines coordination, eliminates paperwork, and brings predictive maintenance magic to your rail assets. Join us for a seamless ride through efficiency and reliability!
- [Field Service & Asset Management software business Loc8 reveals its new brand identity](https://www.loc8.com/press-releases/field-service-asset-management-software-business-loc8-reveals-its-new-brand-identity/) - Founded in 2011, Australian-based SaaS platform Loc8 has just released a brand new look and website. Simplified, vibrant and modern, Loc8’s aim is to appeal to its two very distinct target audiences while providing them with a unique user experience. Loc8’s rebranding results in a shorter business name, the use of warmer colours, a modernised
- [Staying competitive in the changing service provider landscape](https://www.loc8.com/insights/staying-competitive-in-the-changing-service-provider-landscape/) - With the advent of digital solutions, field service providers can now automate scheduling processes and reduce time spent on mundane tasks. Businesses across industries are turning to new technology in order to stay competitive with their competitors who have already adopted this wave or will soon be doing so. First step: Start within your business.
- [4 ways your FSM software can save you money – In partnership with TechnologyAdvice](https://www.loc8.com/insights/4-ways-your-fsm-software-can-save-you-money-in-partnership-with-technologyadvice/) - If you’re reading this, chances are good that field service isn’t just a box to check. For you, the ability to offer great service is non-negotiable. There is no replacement for having an employee on site and taking care of your customers. But doing field service right can be tough. There are lots of moving
- [How field service management software can help your carpet fitting business?](https://www.loc8.com/insights/how-field-service-management-software-can-help-your-carpet-fitting-business/) - Carpet fitters take note. If you haven’t already thought about implementing a field service management software to help streamline your operations, it might be time to seriously consider it. You might be telling yourself, “I think I can manage my operations with Excel spreadsheets. Do I really need an app?” Well, the short answer is
- [Five reasons why contractors should use a field service app](https://www.loc8.com/insights/five-reasons-why-contractors-should-use-a-field-service-app/) - If you’re a veteran in the electrical industry, you’re probably already aware that customers are getting more demanding, especially when it comes to integrating technology value-adds to your field service offerings. More and more, companies are making the most of digital touchpoints and building a solid foundation for customer relationships. So how can your electrical
- [Tips to set annual goals for your in-field workers](https://www.loc8.com/insights/tips-to-set-annual-goals-for-your-in-field-workers/) - In much the same way as it is crucial to other industries and disciplines, goal setting is paramount in field service too, particularly on an annual basis. Productivity is vital in the changing sphere of field service and is exactly what sets a business apart. But to ensure a competitive level of productivity across business
- [Here’s How Using Smart Software Can Help Build Customer Trust](https://www.loc8.com/insights/heres-how-using-smart-software-can-help-build-customer-trust/) - It’s a time of technological innovation. We’re witnessing the incorporation of digital solutions in processes across industries and organisations. Businesses across the globe are adopting the latest in technology to stay ahead of the curve. And the digital wave has touched field service too, across its many facets. Thanks to software solutions, processes such as
- [Software solutions to drive your field service business ahead](https://www.loc8.com/insights/software-solutions-to-drive-your-field-service-business-ahead/) - Software solutions have forever changed the landscape of field service. From providing easier training to technicians through to streamlining resources and inventory based on predictive models, the influence of the digital age has never been greater upon the industry. With so many advantages, perhaps you’ve considered or are even on the cusp of shortlisting a
- [The 4 most Important Stakeholders of Your Field Service Organisation](https://www.loc8.com/insights/the-4-most-important-stakeholders-of-your-field-service-organisation/) - From a financial perspective, adapting to more sophisticated billing scenarios and evolving revenue recognition standards may seem like the obvious path forward for field service companies. However, in reality, CFOs and CEOs of field service providers need to inculcate a deeper understanding of the needs of all its various stakeholders. The following blog looks to
- [Tips to help your small service business drive renewals](https://www.loc8.com/insights/tips-to-help-your-small-service-business-drive-renewals/) - Did you know it costs five times as much to acquire a new customer than it does to retain existing ones? Also, businesses have a 60-70% probability of selling to an existing customer compared with 5-20% probability of selling to a new one. For small business owners, the importance of customer retention and service renewals
- [The importance of scheduling mobility for antenna installation businesses](https://www.loc8.com/insights/the-importance-of-scheduling-mobility-for-antenna-installation-businesses/) - Just like countless other businesses in the field service industry, antenna installation has also been experiencing the powerful effects of modern technology on its day-to-day functioning. Cloud-based data storage is allowing field technicians to access crucial project information remotely; big data analytics is making it possible to predict and prevent mishaps and crises in the
- [Gig economy and the Field Service industry](https://www.loc8.com/insights/gig-economy-and-the-field-service-industry/) - The working world is changing. Flexible hours are replacing the nine-to-five routine across industries, and easy access to information is giving rise to what is being referred to as a ‘remote workforce’. In fact, the very term ‘job’ is not what it used to be; instead, another term is doing the rounds: the small but
- [Fire safety business owners; Why should you consider using a job management app?](https://www.loc8.com/insights/fire-safety-business-owners-why-should-you-consider-using-a-job-management-app/) - Working in the fire safety industry can be a daunting prospect for any business owner or operations manager. The number of safety protocols that need to be kept in check is too extensive to list. Also, any and every business and home-owner needs to have some sort of fire safety measures preinstalled in their homes
- [What are Green Buildings and how can they impact service businesses?](https://www.loc8.com/insights/what-are-green-buildings-and-how-can-they-impact-service-businesses/) - When it comes to environmental buzzwords, “Going Green” is one that has spread across multiple industries, including real estate and field service management. Simply put, going green refers to any practice that is considered environmentally safe - anything from processes that emit fewer greenhouse gases to measures that reduce carbon footprint. As emission levels of
- [Five tips to ensure your pest control inspections are thoroughly conducted](https://www.loc8.com/insights/five-tips-to-ensure-your-pest-control-inspections-are-thoroughly-conducted/) - When people see a couple of roaches or ants, the first reaction is to spray the area with a bug bomb and wait for the insects to scurry away. However, when infestations get out of hand, people prefer to hire a professional rather than attempting to handle the situation themselves. In most cases, the products
- [Field service software business Loc8 raises money to fuel growth](https://www.loc8.com/press-releases/field-service-software-business-loc8-raises-money-to-fuel-growth/) - Field service and asset management software provider Loc8 announced today it has closed its first investment round with a consortium of Australian investors. Completed by Clinton Capital Partners the investment will allow the company to accelerate its growth strategy and position itself as the dominant field service and asset management platform in Australia, while continuing
- [Field service software business Loc8 releases new products](https://www.loc8.com/press-releases/field-service-software-business-loc8-releases-new-products/) - The online software provider Loc8 recently released the new version of its platform as well as the new version of its mobile application. Last month, Loc8 released the fourth version of its software which enables all users to increase performance and productivity. More powerful and provided with smart new features, it is now possible to
- [4 tips to implement a solid change management plan for your electrical business](https://www.loc8.com/insights/4-tips-to-implement-a-solid-change-management-plan-for-your-electrical-business/) - Prioritise your objectives Every field service business has multiple stakeholders, each with their own set of deliverables and objectives. For example, as a marketing manager, your objective would be to improve market reach and increase customer satisfaction without causing a bump in service costs; whereas as a lead technician, your objective would likely be improving
- [Market Study – Work Order Management Systems and their Application in the Field Service Industry](https://www.loc8.com/insights/market-study-work-order-management-systems-and-their-application-in-the-field-service-industry/) - What is a work order management system? Work order management systems allow managers and key decision makers to effectively track and manage their team/organisation’s work order information through a unified platform. These systems typically deal with work order requests that let you track job completion status across multiple facility enterprises. If that sounds like a
- [The Importance of Proper Scheduling in Field Service Management](https://www.loc8.com/insights/the-importance-of-proper-scheduling-in-field-service-management/) - Productivity is maximised A well-planned scheduling system makes it easier to measure your in-field service technicians’ productivity levels. Often, when scheduling is not properly taken care of, technician workloads can get imbalanced. This means that some technicians will have a packed, almost overworked schedule, while others might go days without getting assigned a job. To
- [Digital jargon that’s creating a buzz in the field service space](https://www.loc8.com/insights/digital-jargon-thats-creating-a-buzz-in-the-field-service-space/) - Big Data Put simply, big data is nothing but a lot of data. So why is it a big deal in terms of field service? This is because a deeper look into big data has the potential to facilitate better decision-making and far more efficient processes. It can even help you understand your customers better.
- [Why will your roof-tiling business benefit from professional-grade equipment?](https://www.loc8.com/insights/why-will-your-roof-tiling-business-benefit-from-professional-grade-equipment/) - Increased Levels of Productivity Most professional roof tilers have a well-established roof-tiling process in place, most of which rely on traditional equipment to manage material and debris. However, the roof tilers now have access to newer roofing equipment (particularly roof-tiling trailers like the popular Equipter RB4000), which help collect and transport material and debris much
- [How GIS-based Solutions will be the future of Commercial Real Estate Asset Management](https://www.loc8.com/insights/how-gis-based-solutions-will-be-the-future-of-commercial-real-estate-asset-management/) - The Future GIS can be defined as a system that captures, stores, analyses, manipulates and manages spatial geographic data. It refers to a number of different technologies, processes and methods that can use this data in a constructive manner, with applications in engineering planning, logistics, transport, insurance, telecommunication and of course, property management. But how
- [Tracking the right Key Performance Indicators is primary for Roof-tiling businesses](https://www.loc8.com/insights/tracking-the-right-key-performance-indicators-is-primary-for-roof-tiling-businesses/) - Average Time Between Downtime Roof tiling requires the use of certain machinery that is subject to downtime if not properly maintained. Fortunately, you can predict the average time between failures of a machine unit (Average Time Between Downtimes) on the basis of the operating conditions. The higher the value or time between two downtimes, the
- [Carpenters, see how smart forecasting and planning can help your business](https://www.loc8.com/insights/carpenters-see-how-smart-forecasting-and-planning-can-help-your-business/) - Expect Business Volume It is important to be able to accurately pre-empt your jobs in terms of volume and type of service. By being aware of all of this, along with predicting the period of occurrence through the year, you will be able to have enough cash or credit in order to pay off your
- [How scheduling and field service software can benefit your carpet fitting business](https://www.loc8.com/insights/how-scheduling-and-field-service-software-can-benefit-your-carpet-fitting-business/) - What is Scheduling and Dispatching Software? Job scheduling and dispatching are one of the key aspects of a service provider business. If you need to send technicians for on-site projects, then keeping a track of their work will help you plan your day better. With a job scheduling and dispatching software at hand, you will
- [How contextual conversations are changing the way field service companies run customer support?](https://www.loc8.com/insights/how-contextual-conversations-are-changing-the-way-field-service-companies-run-customer-support/) - What are Contextual Conversations? Think of contextual conversations as the bridge between the structured information stored in a job management system and the dynamic communication between your field service teams and back-office operations, both of whom need to work in tandem to complete a given job. An effective contextual conversation tool allows employees to share
- [6 elements to think about when setting up accounts receivable process for your tradie business](https://www.loc8.com/insights/6-elements-to-think-about-when-setting-up-accounts-receivable-process-for-your-tradie-business/) - 1. Basic Credit Assessment Many field service contractors have a habit of extending credit to customers who are not qualified to pay their dues on time. While larger companies have entire teams of analysts and professionals who perform credit assessments on customers, this sort of due diligence is a luxury most smaller businesses can’t afford.
- [Why should you consider subcontracting your field service work?](https://www.loc8.com/insights/why-should-you-consider-subcontracting-your-field-service-work/) - Helps Accelerate Growth As the outsourcing model grows in popularity, customers are becoming more and more aware how there are multiple services providers to choose from. And the number of players entering the field service industry is only increasing because profit margins are extremely large and lucrative for new entrepreneurs. This means not only can
- [How to identify the right job management app for your business?](https://www.loc8.com/insights/how-to-identify-the-right-job-management-app-for-your-business/) - On time scheduling and dispatching The right job management app can help your in-field technicians plan their day-to-day schedule properly and coordinate with your dispatchers in the back office through communication tools like built-in calling or messaging. This also helps teams to remain aware of each other’s whereabouts, and update job orders and assignments accordingly.
- [5 ways to better manage your team of handymen](https://www.loc8.com/insights/5-ways-to-better-manage-your-team-of-handymen/) - Tackle problems with a calm approach Any tradie who has experienced starting their own handyman business will attest to the numerous ups and downs faced in the initial few months. Your handymen may face a lot of scheduling conflicts, personality clashes and inefficient job allocations (such as dispatching the wrong technician to a job they
- [5 ways artificial intelligence is changing the field service industry](https://www.loc8.com/insights/5-ways-artificial-intelligence-is-changing-the-field-service-industry/) - Enhanced Training and Better Knowledge Field service management companies are now using AI for establishing better techniques to train their technicians. For example, when a technician performs a job/service correctly, they can record the details and exact steps in an AI-enabled application. This data and insights can later be of great use for training automation
- [What is field mobility and how can it help your field service business?](https://www.loc8.com/insights/what-is-field-mobility-and-how-can-it-help-your-field-service-business/) - So what is ‘Field Mobility’? Being responsive is imperative for any filed service business to flourish. Attending to job requests in an optimised and effective manner is a must. If there is no quick integrated mobility solution, the company might face complex problems which include a drop off in productivity levels, loss of real-time information
- [4 tips to help you make the most out of your asset management solution](https://www.loc8.com/insights/4-tips-to-help-you-make-the-most-out-of-your-asset-management-solution/) - Conduct Periodic Business Process Reviews Field service operation teams need to undergo period reviews for the business to identify specific functional and technical requirements mandated by EAMs. This is a pivotal step that requires constant revisiting, especially if the original implementation plan was conducted without on-going, end-user involvement. You should also revisit any current processes
- [New trends that are changing the way the plumbing industry does business](https://www.loc8.com/insights/new-trends-that-are-changing-the-way-the-plumbing-industry-does-business/) - Undercutting the competition may not be enough Customer demographics are changing, and people expect fast and reliable services at extremely competitive prices. Unfortunately, this forces companies to throw their rule book out of the window and innovation has paid a price due to this. Eventually, customers come to realise that low pricing doesn’t guarantee good
- [How real-time visibility is changing the Fire industry?](https://www.loc8.com/insights/how-real-time-visibility-is-changing-the-fire-industry/) - Operations are more efficient There is one thing that the fire safety companies take very seriously, i.e. efficiency. And they strive continuously to improve on it from time to time. Modern day software has helped such companies in improving their response time. For example, almost 80% of effort is saved using a scheduling tool than
- [5 ways integrated payments can help Antenna Installers](https://www.loc8.com/insights/5-ways-integrated-payments-can-help-antenna-installers/) - What are integrated payments? Integrated payments provide a simple and intuitive way to streamline purchases using automation and melding multiple channels of processing into one. It makes transactions very simple for both the end user and business owners. But that’s not all, read on to know how integrated payments can benefit your antenna installation business.
- [How predictive maintenance is changing asset management for the utilities industry?](https://www.loc8.com/insights/how-predictive-maintenance-is-changing-asset-management-for-the-utilities-industry/) - Catch early warning signs Predictive maintenance tools utilise data analytics methods to determine when an instrument or set of instruments is likely to breakdown. Let’s say you have some machinery that undergoes severe load on a daily basis. The chances of this machinery breaking down can be quite high. Predictive maintenance tools can use data
- [How workforce management software can help not-for-profit organisations?](https://www.loc8.com/insights/how-workforce-management-software-can-help-not-for-profit-organisations/) - Smoother Scheduling Some workforce management solutions feature powerful and easy-to-use scheduling systems that enable you to set up a standard schedule using a built-in template. Some tools even offer drag and drop function for easy customization of the system. These tools can be made into just the right software that suits your organization and eases
- [3 ways you can boost your carpentry business operations](https://www.loc8.com/insights/3-ways-you-can-boost-your-carpentry-business-operations/) - Replace paper-based processes with software Reducing your business’ paper consumption operations process will not only help you do your bit towards saving the environment, it will also reduce errors and improve efficiency of communication. For example, using digital invoices rather than paper ones can help improve your cash flow cycle by ensuring your payments are
- [6 reasons why augmented reality applications are changing the Field Service industry](https://www.loc8.com/insights/6-reasons-why-augmented-reality-applications-are-changing-the-field-service-industry/) - Remote Knowledge Sharing In a traditional setting, your workforce can use only the knowledge and skills they have with them while working on a job. However, with the help of equipment like AR-powered glasses, technicians can access a database of knowledge and call on their more experienced peers to help them remotely resolve the problem.
- [How to manage a smooth transition to field service software for HVAC businesses?](https://www.loc8.com/insights/how-to-manage-a-smooth-transition-to-field-service-software-for-hvac-businesses/) - Diagnose and Understand the Need for this Change Any change should not be implemented just for the sake of it, and this stands true for the adoption of field service software as well. Before strategizing and implementing the transition, take some time to understand why this is necessary and the impact it will have on
- [Forecasting and Planning for your Field Service business – In partnership with TechnologyAdvice](https://www.loc8.com/insights/forecasting-and-planning-for-your-field-service-business-in-partnership-with-technologyadvice/) - Every Business is Different; Be Open to Testing Out the Waters The pure nature of the field service industry often makes it difficult to predict demand. However, it doesn’t mean it’s not feasible to get a rough idea of what’s coming down the pike. Forecasting and planning are crucial to knowing what areas, such as
- [What is Blockchain and what is its impact on the Field Service industry?](https://www.loc8.com/insights/what-is-blockchain-and-what-is-its-impact-on-the-field-service-industry/) - Blockchain is named so because of the way it works – Blocks of information are created and added to existing blocks, thereby forming a chain. While new blocks can be added, earlier blocks can’t be edited. This is done by using cryptography, which ensures that any tampering with an earlier block will erase all the
- [Why automating your accounts payable will help your Roof Tiling business?](https://www.loc8.com/insights/why-automating-your-accounts-payable-will-help-your-roof-tiling-business/) - Precision Every process that involves a human being entering data is susceptible to errors. This is not a new concept and is an expected side effect of working in a high-pressure environment like an accounts payable department. The process becomes even more difficult when you’re looking at hundreds of entries manually and looking for mistakes.
- [Trends to look out for workforce management in the utilities sector](https://www.loc8.com/insights/trends-to-look-out-for-workforce-management-in-the-utilities-sector/) - Emergency Response Systems In the face of emergencies, the responsibility of restoring normalcy falls on the shoulders of in-field technicians in the utilities sector, whose quick response is essential to ensure that bare minimum normalcy is restored as quickly as possible. To put things into perspective, Cyclone Debbie, which affected Queensland in March & April
- [5 recommendations to smartly incorporate risk into your Asset Management strategy](https://www.loc8.com/insights/5-recommendations-to-smartly-incorporate-risk-into-your-asset-management-strategy/) - Opportunity, not a problem One major change in thought process should be to view risk management as less of an uncertainty but more of an opportunity. While some risks may seem unavoidable, many can be carefully avoided as long as the proper precautions are in place. For this reason, you should definitely invest heavily in
- [How to solve common asset management issues?](https://www.loc8.com/insights/how-to-solve-common-asset-management-issues/) - Inability to utilise GIS data A common problem faced by most field service companies is not properly utilising technician-sourced data, including Geographic Information Systems data (GIS data). In the field service industry, GIS data allows organizations to view all of their assets and infrastructure on a map-like interface for tracking and maintenance. While this concept
- [Should you implement a bring your own device policy in your organisation?](https://www.loc8.com/insights/should-you-implement-a-bring-your-own-device-policy-in-your-organisation/) - What is a BYOD policy? It is the policy that defines the agreement between an employee and an organisation when the employee uses their own devices for professional purposes. These devices include phones, tablets, laptops, etc. From the monthly bills to the security norms, a BYOD policy is a comprehensive, go-to solution for all problems
- [The Tradie Business Checklist](https://www.loc8.com/insights/the-tradie-business-checklist/) - To run a successful business, you need to keep an eye on multiple processes and carefully micromanage your money and resources. So, before you go jump into the deep-end of the tradie business scene, keep some of these points in mind. Apply for the required licenses Technicians working in the field service industry need to
- [Why good record keeping will make your life as a contractor easier](https://www.loc8.com/insights/why-good-record-keeping-will-make-your-life-as-a-contractor-easier/) - In the life of a contractor, you will come in contact with various clients, suppliers, technicians, workers, sub-contractors and other third parties. And with this constant interaction comes a significant pile of records, such as invoices, quotations, transaction records, refund requests, pricing updates, etc. Besides this, you’ll be expected to keep track of employee records
- [What Australia’s Affordable Housing Problem Means for Field Service Companies](https://www.loc8.com/insights/what-australias-affordable-housing-problem-means-for-field-service-companies/) - The Australian Housing and Urban Research Institute (AHURI) recently released a report on their findings from a recent inquiry into the affordable housing industry capacity. The purpose of the report was to unearth solutions for three key issues: 1- Generating new affordable housing supply; 2- Finding tenants for the existing supply; and 3- Improving service quality,
- [How to Maximize Customer Satisfaction while Running a Small Service Business?](https://www.loc8.com/insights/how-to-maximize-customer-satisfaction-while-running-a-small-service-business/) - As the old adage goes, the customer is king in any business, and this is especially true for companies in the field service industry. To maximise customer satisfaction, field service businesses stick to their own brand of strategy. Field technicians are often required to respond to the ad hoc demands of the customer, and the
- [Plumbers: how to make your number of jobs and repairs more effective?](https://www.loc8.com/insights/plumbers-how-to-make-your-number-of-jobs-and-repairs-more-effective/) - Taking the blues out of your blue-collared jobs requires the power of technology. The plumbing industry is the lifeline for a lot of distraught people. And depending on the situation, calling a plumber can be as important as calling an ambulance. Sometimes it may be a serious pipe burst, motor problem or a menial leakage,
- [Time management: 6 recommendations for in field workers](https://www.loc8.com/insights/time-management-6-recommendations-for-in-field-workers/) - (This article was co-written with TimeDoctor, SaaS time tracking and productivity software for desktop and mobile.) Business succeeds only when you get the desired outcomes for all the hard work, time and resources invested. And among all the investments, time is a very precious one. The same applies to personal success. If you work for
- [Easy steps to simplify your field service operations](https://www.loc8.com/insights/easy-steps-to-simplify-your-field-service-operations/) - With a field service business, it is important that your processes are set in stone and optimized in order to get the maximum returns from your investments. At the same time, it is also important that your operations are simple to understand so that your entire staff (in-field technicians and managers) can operate efficiently and
- [Powering field service businesses with machine learning](https://www.loc8.com/insights/powering-field-service-businesses-with-machine-learning/) - As a tradie and field service professional, there are probably times you’ve pondered over the problem of having technicians scrambling around trying to resolve a last-minute scheduling problem. Maybe the job was assigned to the wrong technician? Maybe the job was assigned too late, and you’ve had to deal with irritated customers? Sometimes, you’re lucky
- [Three technologies set to drive field service businesses in the future](https://www.loc8.com/insights/three-technologies-set-to-drive-field-service-businesses-in-the-future/) - Technology has played a major role in enhancing the way enterprises manage their assets. As growth in field service businesses depends on customer satisfaction, such businesses have always strived to provide the best possible customer service. Furthermore, as the competition gets more intense, field service enterprises are always looking for the next best innovative idea
- [How field service software can help your HVAC business?](https://www.loc8.com/insights/how-field-service-software-can-help-your-hvac-business/) - One can hardly discount the importance of business software when it comes to boosting productivity and saving time. Whether you’re looking to automate asset management or track on-field technicians in real time, business software empowers managers with a range of different tools that can smoothen the production process. But the trick lies in finding the
- [Five tips to help you with your cash-flow management](https://www.loc8.com/insights/five-tips-to-help-you-with-your-cash-flow-management/) - For your business, “cash is king”. This makes cash flow a critical component of your success. Attempting to run a profitable business without the appropriate cash-flow management process in place is a difficult feat. If your company starts spending more than it makes and there is no record of this happening, you’re looking at a
- [Maintenance Planning: Harnessing and using data to drive your service business](https://www.loc8.com/insights/maintenance-planning-harnessing-and-using-data-to-drive-your-service-business/) - Data is very a powerful; in fact, it’s by collecting sufficient data, that some of the world’s most successful businesses have managed to differentiate themselves and provide a level of expertise much higher than anyone else. For each field and industry, there are numerous tools available out there that help companies to collect valuable data
- [Tackling common compliance issues for small service businesses](https://www.loc8.com/insights/tackling-common-compliance-issues-for-small-service-businesses/) - Starting your own service business can be an exciting proposition. And if you’re a tradie who has the experience, expertise and connections required to ensure a business survives the initial tough years, then starting your own operations is a sensible decision to make. However, as experience will tell you, one of the biggest obstacles while
- [In-Field payment solutions and Service Businesses](https://www.loc8.com/insights/in-field-payment-solutions-and-service-businesses/) - Managing a small business’s payments and invoices is a daunting task at any time. And unfortunately, the more successful your business is, the more difficult it gets to manage processing payments. Most field services business used to employ the standard method of quote–invoice–collect when it came to collecting payments from clients for completed jobs. However,
- [Advantages of keeping your back office and in-field operations consistent](https://www.loc8.com/insights/advantages-of-keeping-your-back-office-and-in-field-operations-consistent/) - Getting your back office and field service teams to work cohesively can be hard. And very often, this disconnect between the two teams results in problems like miscalculated project completion time, untimely wage payment, erroneous labour cost estimation, faulty data being communicated from field to office, and a number of other issues. However, thanks to
- [See how field service apps can help technicians to better manage their activities](https://www.loc8.com/insights/see-how-field-service-apps-can-help-technicians-to-better-manage-their-activities/) - For tradies who run their own service business, the widespread adoption of Field Service Mobility Apps has led to better time exploitation and staff management. If you are still not convinced about the benefits of field service apps, read the four points below, they might influence your judgment. Here is why you should invest in
- [How drones are redefining on-site safety](https://www.loc8.com/insights/how-drones-are-redefining-on-site-safety/) - It goes without saying that for any foreman or contractor running a construction project, ensuring the safety of workers should always be the top-most priority. If you’ve experienced the hassles of running a construction or any similar field-service business, you probably don’t need any elaboration of the various safety hazards your in-field workers have to
- [How to get your in-field workers to embrace a new software solution?](https://www.loc8.com/insights/how-to-get-your-in-field-workers-to-embrace-a-new-software-solution/) - The recent widespread adoption of software solutions by field service teams has been something of a surprise to those who have spent years in an industry that has been run by old-school principle of “work hard”. Especially in the construction industry, it is difficult to identify the appropriate software platform as there are so many
- [Can handymen really handle everything?](https://www.loc8.com/insights/can-handymen-really-handle-everything/) - In a world where technology is developing at light speed and smart devices are becoming more widespread, small businesses are discovering the power of software tools. And if you own or operate a handyman business, there are a number of ways by which you can leverage technology to get a competitive edge. Handymen are using
- [Why is digital the solution for field service businesses?](https://www.loc8.com/insights/why-is-digital-the-solution-for-field-service-businesses/) - The digital revolution is here, and companies that fail to keep up with the latest digital trends are sure to find themselves left behind as their more tech-savvy peers carve up a sizeable chunk of market share for themselves. But what’s so appealing about this whole “going digital” trend, you might ask? Well, the right
- [Protect your business by keeping a close eye on your cash flow](https://www.loc8.com/insights/protect-your-business-by-keeping-a-close-eye-on-your-cash-flow/) - For all companies, cash flow is the keystone and this is particularly true for small businesses, as they can have a much harder time convincing banks and lending agencies to issue a loan owing to the high risk involved. To help your business stay afloat in tough financial waters, here are some cash flow management
- [Tips to help you start your own electrical business](https://www.loc8.com/insights/tips-to-help-you-start-your-own-electrical-business/) - We live in a fast changing technological era and customers are more demanding than ever. Electrical businesses and companies in the service industry in general have been forced to rethink their approach. If you are thinking about starting your own electrical business, there are a few things that you should know about that could drastically
- [The Benefits of Using Integrated Payments for Your HVAC Business](https://www.loc8.com/insights/the-benefits-of-using-integrated-payments-for-your-hvac-business/) - Unless we move to a planet where climate conditions exhibit ideal living temperatures everywhere, the problem of heating and cooling our ambient temperature will remain a perennial one. Some places exhibit extreme cold climates for which indoor heating is a must while others have a hot and sticky climate that begs for the relief provided
- [Taking a Digital Step Forward For Your Pest Control Business](https://www.loc8.com/insights/taking-a-digital-step-forward-for-your-pest-control-business/) - Running a pest control business has always been a lucrative option, especially for people who have experience managing in-field assets. However, it is also a business that requires a ton of organizational skills in order to run efficiently. Most small-to-medium pest control businesses rely on complicated spreadsheets to track everything from customer acquisition to scheduling
- [How to make your Field Service activities more profitable?](https://www.loc8.com/insights/how-to-make-your-field-service-activities-more-profitable/) - Nowadays, the Field Service industry is quite a lucrative sector to be in. With automation and mechanisation finding its way into more and more areas of trade and commerce, there arise newer and varied opportunities to provide services to customers. This then increases the chances for greater profitability and improved customer service capabilities. Monitoring and
- [Field Service of tomorrow: latest trends and newest technologies](https://www.loc8.com/insights/field-service-of-tomorrow-latest-trends-and-newest-technologies/) - Try to name a single sector that hasn’t been improved with technology. Hard, isn’t it? In fact, take companies like Uber and Airbnb for example. Uber may be the largest public transport company and they don’t own any cars. Similarly, Airbnb is easily one of the largest hotel chains and yet they don’t own any
- [Improve Asset Performance by having the right data at your disposal – Predictive Maintenance](https://www.loc8.com/insights/improve-asset-performance-by-having-the-right-data-at-your-disposal-predictive-maintenance/) - The phrase ‘knowledge is power’ seems to have proven itself time and again. The modern world lives by it in an age of digital information. There are several ways an organisation can better itself, one of them is by segregating and utilising data relevant to the goals set out. The right information can solve almost
- [Why is automation key for asset management and field service maintenance?](https://www.loc8.com/insights/why-is-automation-key-for-asset-management-and-field-service-maintenance/) - The rise of automation in the service industry has been a game changer. Industrial automation in the 70s saw a considerable increase in not just the efficiency of manufacturing and maintenance processes but also a marked improvement in reliability. The concept of automation has also begun to seep into fields like asset management, and this
- [Smart financial management is at the heart of all sustainable businesses](https://www.loc8.com/insights/smart-financial-management-is-at-the-heart-of-all-sustainable-businesses/) - Imagine your business is slowly crawling towards the red, and you have no choice but to cut costs. Now if you’re a small to medium size business, you know you can’t afford to (and maybe even don’t have the heart to) lay off invaluable, irreplaceable employees. Fortunately, cutting salaries and firing employees aren’t the only
- [6 good reasons to use asset management software to help you grow your business](https://www.loc8.com/insights/6-good-reasons-to-use-asset-management-software-to-help-you-grow-your-business/) - In any organisation, the term ‘asset’ may have several implications; monetary assets, employees, software tools, hardware equipment… What we like to define as an asset is every single piece of equipment, building, property or machinery that you possess and that are being used. No matter what the type of assets and how many you own
- [Save paper and reduce your company’s carbon footprint](https://www.loc8.com/insights/save-paper-and-reduce-your-companys-carbon-footprint/) - How many invoices, spreadsheets and other documents do you print daily? And how many of these do you lose, stain or damage and have to print again? Well, here is some info that might make you think about changing the way you run your operations… One major factor that for years has been silently contributing
- [The safety of your technicians is key!](https://www.loc8.com/insights/the-safety-of-your-technicians-is-key/) - Workplace safety should be your greatest concern. Before sending any of your technicians on a job, you need you make sure that you have assessed the level of risk your staff might encounter. Having processes around safety will enable you to reinforce trust with your employees, enhance your company’s brand and ultimately prevent injuries, and
- [The advantages of moving your business to the cloud](https://www.loc8.com/insights/the-advantages-of-moving-your-business-to-the-cloud/) - Start-up businesses need all that the cloud offers as it is an essential game-changer. The modern world is so advanced that, anyone with a decent idea can start a business and get it running-to-float quickly on an enterprise-grade IT infrastructure that is advanced and flexible enough to allow room for growth, yet requires the bare
- [Asset management apps and small business](https://www.loc8.com/insights/asset-management-apps-and-small-business/) - One of the largest sectors to be hit by the digital space in recent times is Asset Management. Its digitisation was inevitable, moving away from an analogous and manual model to a more automated and digitized one. The need arose when it was noticed that a lot of time was wasted in being a reactive
- [Tips to improve the efficiency of your in field staff](https://www.loc8.com/insights/tips-to-improve-the-efficiency-of-your-in-field-staff/) - While starting a field service business is no easy task, the tricky part is keeping your operations at peak efficiency. Most managers will find it hard to maintain accurate metrics when their supervisory capacity is limited. To address this issue, here are five tips that will help boost the productivity of your in-field technicians. Choose
- [Stay on top of your workflow, jobs, team and in field operations](https://www.loc8.com/insights/stay-on-top-of-your-workflow-jobs-team-and-in-field-operations/) - Working remotely or in the field comes with many challenges. For one, you have to organise your jobs, tasks, projects and staff yourself while keeping a close eye on your overall operations. Here are some tips that should help you stay focused and productive even when you’re working on your own terms. Time Tracking When
- [Excel spreadsheet vs software: why you should no longer hesitate](https://www.loc8.com/insights/excel-spreadsheet-vs-software-why-you-should-no-longer-hesitate/) - Can you sympathise with the person in the image? We all go through tough relentless battles with paperwork and especially Excel spreadsheets, right!? Even though Excel was thought up and designed to support businesses and their operations, it often becomes their worst nightmare. Because we are only humans, it is so easy for us to
- [Provide superior service by keeping your field workforce happy and motivated!](https://www.loc8.com/insights/provide-superior-service-by-keeping-your-field-workforce-happy-and-motivated/) - A happy workforce is good for business. This isn’t rocket science, but you’d think it is by the way some small business owners manage their employees! When employees are happy at work, they are motivated to provide better service. That results in a positive experience for your customers… and more business for you. In customers’
- [Cloud service – what your business needs](https://www.loc8.com/insights/cloud-service-what-your-business-needs/) - Progress and innovation have resulted in amazing technology solutions that have entirely redefined the way we think, interact and do things in our day to day lives. Nowadays we communicate virtually, we drive electrically, we shop online and more astonishing, we store our data in clouds! Cloud computing is undoubtedly the future for many industries.
- [Having high quality Customer Service is one step towards success](https://www.loc8.com/insights/having-high-quality-customer-service-is-one-step-towards-success/) - Question... Can you think of a successful company that hasn’t invested time and money towards customer service? Nowadays, many companies across all industries are after the same thing: ‘Customer Satisfaction’. If there are no customers, there is no business. Keeping a customer happy has become the number one priority. Unfortunately, it is not as easy
- [What drives good service?](https://www.loc8.com/insights/what-drives-good-service/) - Trade fairs are the best places to engage with people and to get a good feel of new industry trends. CeBIT Australia was the best opportunity for software provider Loc8 to interact with people in order to comprehend their thoughts on what they think drives good service. Loc8 decided to conduct an informal and interactive
- [GetApp and Loc8 asked small businesses about their views on software as an alternative to spreadsheets](https://www.loc8.com/insights/getapp-and-loc8-asked-small-businesses-about-their-views-on-software-as-an-alternative-to-spreadsheets/) - B2B application discovery GetApp and software provider Loc8 are on the road again for a new investigation around the small business space. Through this new piece of research, the two SaaS companies have focused their efforts on understanding how software fits into small organisations and if it is seen as the main alternative to Excel
- [PART 2 – Take control of your business: know your assets and your customers’ assets](https://www.loc8.com/insights/part-2-take-control-of-your-business-know-your-assets-and-your-customers-assets/) - Last week’s article highlighted the importance of having an organised and well-structured asset management process. It is from this process that businesses are able to collect an accurate set of data and have a faultless knowledge of their assets. Making strategic decisions and organising the growth of a business then becomes very straightforward. There are
- [PART 1 – Take control of your business: know your assets and your customers’ assets](https://www.loc8.com/insights/part-1-take-control-of-your-business-know-your-assets-and-your-customers-assets/) - As Albert Einstein used to say:“The measure of intelligence is the ability to change” and you, where are you at in terms of changes and management of your assets? Any transformations in the way you operate since the invention of the excel spreadsheet? Driven by governance, risk management and compliance requirements; asset management has always
- [Technology changes: transitioning from Flex to HTML5](https://www.loc8.com/insights/technology-changes-transitioning-from-flex-to-html5/) - The focus of this interview is about technology changes and the importance of knowing when it’s the right moment to make the move. Understanding the changes and their benefits is certainly the best way to strategically and significantly move a business forward. Transitioning from one technology to another is not an easy thing to do;
- [GetApp and Loc8 investigate small business priorities](https://www.loc8.com/insights/getapp-and-loc8-investigate-small-business-priorities/) - Which of the following is the biggest priority for your business? Together with the B2B application discovery GetApp, Loc8 decided to conduct a survey to better understand small business’s needs. We’ve asked over 500 Small/Medium Business Owners and Managers across different age categories and salary caps to tell us about the biggest priorities for their
- [CeBIT – Taking the step up: Preparing your start-up for growth](https://www.loc8.com/media-coverage/cebit-taking-the-step-up-preparing-your-start-up-for-growth/)
- [ANZ Bluenotes – BlueNotes Debate: do regulators stymie or stimulate innovation and start-ups?](https://www.loc8.com/media-coverage/anz-bluenotes-bluenotes-debate-do-regulators-stymie-or-stimulate-innovation-and-start-ups/)
- [ANZ Bluenotes – BlueNotes Debate: how do you teach innovation?](https://www.loc8.com/media-coverage/anz-bluenotes-bluenotes-debate-how-do-you-teach-innovation/)
- [The Australian Mining Review – The Interview Feb 2017 (Page 78)](https://www.loc8.com/media-coverage/the-australian-mining-review-the-interview-feb-2017-page-78/)
- [ccn – Lock into a mobile software solution](https://www.loc8.com/media-coverage/ccn-lock-into-a-mobile-software-solution/)
- [CeBIT – Crossing borders: Maintaining a great international business culture](https://www.loc8.com/media-coverage/cebit-crossing-borders-maintaining-a-great-international-business-culture/)
- [XU Magazine – Discover Loc8 Lite](https://www.loc8.com/media-coverage/xu-magazine-discover-loc8-lite/)
- [Financial Review – Data to help companies predict the future](https://www.loc8.com/media-coverage/financial-review-data-to-help-companies-predict-the-future/)
- [SuperbCrew – Loc8: A True Solution For Businesses Eager To Improve Customer Service](https://www.loc8.com/media-coverage/superbcrew-loc8-a-true-solution-for-businesses-eager-to-improve-customer-service/)
- [SmartCompany – Melbourne startup Loc8 secures more than $5 million to drive global expansion](https://www.loc8.com/media-coverage/smartcompany-melbourne-startup-loc8-secures-more-than-5-million-to-drive-global-expansion/)
- [Software provider Loc8 reveals its brand new edition at CeBIT Australia!](https://www.loc8.com/press-releases/software-provider-loc8-reveals-its-brand-new-edition-at-cebit-australia/) - There is no better place than CeBIT for Loc8 to introduce its latest product innovation: Loc8Lite! Australia’s first totally free, full featured software platform designed for service businesses. Loc8Lite is the new platform for all service businesses eager to save time and improve customer service. With its outstanding range of features, Loc8Lite will give its
- [It’s official, Queensland Parks and Wildlife Service selects Loc8 as their Field Service and Asset Management solution](https://www.loc8.com/press-releases/its-official-queensland-parks-and-wildlife-service-selects-loc8-as-their-field-service-and-asset-management-solution/) - Earlier last month the outcome of the tender submitted by the Queensland Parks and Wildlife Service (QPWS) was revealed. Software provider Loc8 has been decreed most effective solution to manage QPWS’s multiple and complex operations. A highly coveted and competitive tender QPWS is an entity of the Department of National Parks, Sport and Racing within
- [This year again Loc8 wins 2018 Great User Experience & Rising Star Awards for Field Service Management Software from FinancesOnline Directory](https://www.loc8.com/press-releases/this-year-again-loc8-wins-2018-great-user-experience-rising-star-awards-for-field-service-management-software-from-financesonline-directory/) - Field Service and Asset Management software provider Loc8 has been once again distinguished with prestigious SaaS awards: 2018 Great User Experience and 2018 Rising Star given by FinancesOnline, the popular B2B directory of software reviews. Loc8 also met their experts’ quality standards as indicated in the review created by FinancesOnline and was therefore granted their
- [Loc8 Wins 2016 Great User Experience and Rising Star Awards from FinancesOnline](https://www.loc8.com/press-releases/loc8-wins-2016-great-user-experience-and-rising-star-awards-from-financesonline/) - Field service and asset management software provider Loc8 was distinguished with prestigious SaaS awards: 2016 Great User Experience and 2016 Rising Star given by FinancesOnline, a popular B2B directory of software reviews. Loc8 also met their experts’ quality standards and was granted their Verified Quality Seal. This is a very good announcement for the company

## Pages

- [Home](https://www.loc8.com/) - Empower your workforce with Loc8 — the all-in-one CMMS and asset management software built for maintenance, operations, and reliability teams. Manage jobs, assets, and field teams seamlessly from web or mobile. Try Loc8 today to boost efficiency and gain full visibility.
- [CMMS Solutions for Maintenance & Operations Teams](https://www.loc8.com/solutions/) - Explore Loc8's purpose-built CMMS solutions for maintenance, operations and reliability teams. Work orders, asset management, preventative maintenance and more.
- [FAQ: Your Path to Clarity](https://www.loc8.com/faqs/) - Welcome to the Loc8 FAQ hub, where we unravel the mysteries and shine a light on the most common questions. As your dedicated guide through the intricacies of our services, we've compiled a list of the top 10 inquiries to ensure your journey with Loc8 is as smooth as can be. Scroll through to find
- [Case Studies](https://www.loc8.com/case-studies/) - See how leading Australian organisations use Loc8 to streamline maintenance, manage assets and improve operational efficiency. Read our case studies.
- [Integrations](https://www.loc8.com/integrations/) - Loc8 integrates with your favourite business tools — accounting, ERP, IoT sensors and more. See all available integrations for Loc8 CMMS.
- [About us](https://www.loc8.com/about-us/) - Our customers service the world! SmartPath is an Australian-founded cloud software company, established in 2011 and headquartered in Melbourne with additional offices in Sydney. We specialise in building platforms for businesses that manage assets and field-based teams. Our enterprise solution, Loc8, is trusted by large organisations across the facilities, mining, utilities, and government sectors to
- [Contact](https://www.loc8.com/contact/) - Get in touch with the Loc8 team. Book a demo, ask a question, or start your free trial today. We're here to help.
- [Pricing](https://www.loc8.com/pricing/) - Simple, transparent pricing for Loc8 CMMS. Choose the plan that fits your team — from small maintenance crews to large enterprise operations. Start free.
- [Smartpath Global Data Processing Addendum (DPA)](https://www.loc8.com/terms/dpa/) - Effective date: January 1, 2025. This Global Data Processing Addendum ("DPA") forms part of the Smartpath Terms of Service. It governs Smartpath Pty Ltd’s processing of Personal Information/Personal Data on behalf of the Customer, in accordance with applicable privacy and data protection laws globally, including the Privacy Act 1988 (Cth), the EU GDPR, the UK
- [Terms of Service](https://www.loc8.com/terms/) - Last updated November, 2025. 1. Terms of Service (US)1.1 Governing Version1.2 Data Protection1.3 Consumer Law1.4 Liability1.5 Dispute Resolution 2. Terms of Service (UK)2.1 Governing Version2.2 Data Protection2.3 Consumer Law2.4 Liability2.5 Dispute Resolution 3. Terms of Service (Australia)2.1 Acceptance & Scope2.2 Definitions2.3 Accounts2.4 Right to Use & Restrictions2.5 Plans, Fees, Taxes & Billing3.6 Support, Availability &
- [Terms of Service (US)](https://www.loc8.com/terms/us/) - Effective date: January 1, 2025 Entity: Smartpath Pty Ltd (ACN 070 801 759), Level 2, 696 Bourke Street, Melbourne, VIC 3747 Australia. Email: legal@smartpath.com.au 1. Governing Version This version applies where Customer’s principal place of business is located in the US. It replaces the Australian Terms for those Customers and is governed by the laws
- [Smartpath Acceptable Use Policy (AUP)](https://www.loc8.com/terms/aup/) - This AUP applies to all use of the Services. Capitalised terms have the meaning in the Terms of Service. Prohibited Content & Activities Illegal activities; infringement; defamation; harassment; threats; hate or discriminatory content; exploitation of minors. Malware, phishing, or attempts to bypass security controls. Sending unsolicited commercial electronic messages in breach of the Spam Act
- [Terms of Service (UK)](https://www.loc8.com/terms/uk/) - Effective date: January 1, 2025 Entity: Smartpath Pty Ltd (ACN 070 801 759), Level 2, 696 Bourke Street, Melbourne, VIC 3747 Australia. Email: legal@smartpath.com.au 1. Governing Version This version applies where Customer’s principal place of business is located in the UK. It replaces the Australian Terms for those Customers and is governed by the laws
- [Terms of Service (Australia)](https://www.loc8.com/terms/au/) - Effective date: January 1, 2025 Entity: Smartpath Pty Ltd (ACN 070 801 759), Level 2, 696 Bourke Street, Melbourne, VIC 3747 Australia. Email: legal@smartpath.com.au 1. Acceptance & Scope These Terms of Service ("Terms") govern access to and use of Smartpath’s software-as-a-service platform, mobile apps, and related documentation (the "Services"). By using the Services, the customer
- [Smartpath Support & SLA Policy](https://www.loc8.com/terms/sla/) - Business Hours: Monday–Friday, 09:00–17:00 AEST/AEDT (excluding Victorian public holidays). 1. Support Channels Email and in‑app support. Self‑help resources available online. 2. Priority Definitions & Targets P1 (Critical): Service unavailable or critical function inoperable. Response: 1 business hour. Target restore/workaround: 4 hours.P2 (High): Major degradation with significant business impact. Response: 2 business hours. Target restore: 1
- [Welcome video](https://www.loc8.com/welcome-video/)
- [Activation video](https://www.loc8.com/activation-video/)
- [MasterClass Webinars](https://www.loc8.com/masterclass-webinars/) - Loc8 Masterclass Episode 10 Mobile App Loc8 Masterclass Episode 09 Activities and Visits Loc8 Masterclass Episode 08 Document Template Manager Loc8 Masterclass Episode 07 Advanced Asset Management Loc8 Masterclass Episode 06 The Basics Of Invoice Management Loc8 Masterclass Episode 05 Addons, Integrations and your Loc8 System Loc8 Masterclass Episode 04 Planned Maintenance Add-on Loc8 Masterclass
- [Contact Support](https://www.loc8.com/contact-support/)
- [Loc8 versus HousecallPro Comparison](https://www.loc8.com/loc8-versus-housecallpro-comparison/)
- [Loc8 versus FieldEdge Comparison](https://www.loc8.com/loc8-versus-fieldedge-comparison/)
- [Loc8 versus ServiceTitan Comparison](https://www.loc8.com/loc8-versus-servicetitan-comparison/)
- [Loc8 Versus UpKeep Comparison](https://www.loc8.com/loc8-versus-upkeep-comparison/)
- [Loc8 Versus SimPro Comparison](https://www.loc8.com/loc8-versus-simpro-comparison/)
- [Loc8 Privacy Notice](https://www.loc8.com/privacy/) - At Loc8.com Pty Ltd (Loc8), along with our corporate affiliates, including Smartpath Pty Ltd (“Loc8”, “we” or “us”), we respect the privacy rights of our online visitors and users of the Loc8 Service (“users” or “you”) and recognise the importance of protecting the information we collect about you. This Privacy Policy explains how we collect,
- [API](https://www.loc8.com/api/)
- [Loc8 versus ServiceM8 Comparison](https://www.loc8.com/loc8-versus-servicem8-comparison/)
- [Feedback](https://www.loc8.com/feedback/)
- [Partner program](https://www.loc8.com/partner-program/)
- [Defect and Problem Management](https://www.loc8.com/defect-and-problem-management/)
- [Property and Facility Management](https://www.loc8.com/property-and-facility-management/)
- [Field Service Management Software](https://www.loc8.com/field-service-management-software/)
- [Quoting and Invoicing Software](https://www.loc8.com/quoting-and-invoicing-software/)
- [Job Management Software](https://www.loc8.com/job-management-software/)
- [Media Gallery](https://www.loc8.com/media/gallery/) - Board members Credit Samantha Sagona for all photos. [loc8_shadow_divider] Product Screenshots
- [Asset Maintenance Software](https://www.loc8.com/asset-management-software/)
- [Contractor Management Software](https://www.loc8.com/contractor-management-software/)
- [Asset Tracking Software](https://www.loc8.com/asset-tracking-software/)
- [Loc8 is right for you!](https://www.loc8.com/quiz-download-app/) - Download the App to start your free 14 day trial:
- [Loc8 Frequently Asked Questions](https://www.loc8.com/loc8-frequently-asked-questions/)
- [Campaign - Parking Management](https://www.loc8.com/campaign-parking-management/)
- [Our Customers](https://www.loc8.com/our-customers/)
- [Loc8 versus Tradify Comparison](https://www.loc8.com/loc8-versus-tradify-comparison/)
- [Loc8 versus Fergus Comparison](https://www.loc8.com/loc8-versus-fergus-comparison/)
- [Campaign - Job Management Software](https://www.loc8.com/campaign-job-management-software/)
- [Loc8 versus Jobber Comparison](https://www.loc8.com/loc8-versus-jobber-comparison/)
- [Loc8 versus AroFlo Comparison](https://www.loc8.com/loc8-versus-aroflo-comparison/)
- [Loc8 versus GeoOp Comparison](https://www.loc8.com/loc8-versus-geoop-comparison/)
- [Graffiti Management Software](https://www.loc8.com/graffiti-management-software/)
- [Asset Management Solution](https://www.loc8.com/asset-management-solution/)
- [Property Management Software](https://www.loc8.com/property-management-software/)
- [Field Service Software](https://www.loc8.com/field-service-software/)
- [Features](https://www.loc8.com/features/)
- [Sitemap](https://www.loc8.com/sitemap/)
- [Developer portal](https://www.loc8.com/developer/)
- [Signup](https://www.loc8.com/signup/)
- [Request a demo](https://www.loc8.com/demo/)
- [Media centre](https://www.loc8.com/media/) - Press kit Company overview Loc8 is an outstanding application that was created for small, medium and large businesses to help them manage their assets, facilities, maintenance and field staff. With integrated invoicing, quoting, defect management and class leading online/offline mobile applications, Loc8 helps companies automate process, maximise asset value, stay on top of maintenance and
- [Integration QuickaPay](https://www.loc8.com/integration-quickapay/)
- [Scheduling software tradies](https://www.loc8.com/scheduling-software-tradies/)
- [Integrations enquiry](https://www.loc8.com/integrations-enquiry/)
- [Success](https://www.loc8.com/signup/success/)
- [Press Releases](https://www.loc8.com/media/press-releases/) - [loc8_press_releases_posts]
- [Media Coverage](https://www.loc8.com/media/coverage/) - [loc8_media_coverage_posts]
- [Randolf Clinton](https://www.loc8.com/staff/randolf-clinton/) - Randolf Clinton having spent the last 33 years in investment banking and financial markets, now runs his own advisory business called Clinton Capital Partners which caters towards “early stage” technology companies achieving their goals. Randolf started his career as a floor trader on the Australian stock exchange, then went on to work with some of
- [Rob Chaloner](https://www.loc8.com/staff/rob-chaloner/) - Rob Chaloner is the founder and Managing Director of Stratton, and has worked in the automotive and finance industry for 16 years. Rob is passionate about finding smarter ways for consumers to buy and finance cars. Established in 1998 in a small office in Melbourne, Stratton is now one of Australia’s largest car and asset
- [David Hodges](https://www.loc8.com/staff/david-hodges/) - David Hodges is the Founder and Managing Director of Loc8. He has worked in the technology and software industry for 25 years with a background in networking, infrastructure, expertise and qualifications in project management and service operations. David is focused on innovation and technology that benefits process management, field service, customer service improvement and automation.
- [John Grill](https://www.loc8.com/staff/john-grill/) - John Grill is Chairman of WorleyParsons Limited, a large Australian provider of project delivery and consulting services to the resources & energy sectors. He began his distinguished career with Esso Australia and in 1971 established Wholohan, Grill and Partners as a specialised engineering practice in the oil and gas industry. His firm acquired the US
- [Staff](https://www.loc8.com/staff/)

## Industries

- [Education Sector](https://www.loc8.com/industries/education-sector/)
- [Facilities Management](https://www.loc8.com/industries/facilities-management/)
- [Emergency Services](https://www.loc8.com/industries/emergency-services/)
- [Construction Industry](https://www.loc8.com/industries/construction-industry/)
- [Healthcare](https://www.loc8.com/industries/healthcare/)
- [Transportation and Rail](https://www.loc8.com/industries/transportation-and-rail/)
- [Nonprofit and Social Services](https://www.loc8.com/industries/nonprofit-and-social-services/)
- [Entertainment](https://www.loc8.com/industries/entertainment/)
- [Utilities](https://www.loc8.com/industries/utilities/)
- [Engineering and Maintenance](https://www.loc8.com/industries/engineering-and-maintenance/)
- [Retail](https://www.loc8.com/industries/retail/)
- [Mining](https://www.loc8.com/industries/mining/)
- [Defence Sector](https://www.loc8.com/industries/defence-sector/)
- [Hospitality](https://www.loc8.com/industries/hospitality/)

## Solutions

- [Work Order Management Software](https://www.loc8.com/solutions/work-order-management-software/) - Streamline work orders from creation to close with Loc8. Assign jobs, track progress, capture signatures and maintain a full audit trail — all in one place.
- [Safety and Compliance](https://www.loc8.com/solutions/safety-and-compliance/) - Stay audit-ready at all times with Loc8. Manage safety inspections, track certifications and maintain a complete compliance record for every job and asset.
- [Reporting & Analytics Software](https://www.loc8.com/solutions/reporting-analytics-software/) - Reduce unplanned downtime and extend asset life with Loc8. Track failure patterns, manage schedules and make data-driven decisions to keep critical assets performing.
- [Software for Reliability Teams](https://www.loc8.com/solutions/software-for-reliability-teams/) - Reduce unplanned downtime and extend asset life with Loc8. Track failure patterns, manage schedules and make data-driven decisions to keep critical assets performing.
- [Preventative Maintenance Software](https://www.loc8.com/solutions/preventative-maintenance-software/) - Stop reacting to breakdowns and start preventing them. Schedule time and usage-based maintenance with Loc8 and automatically generate work orders before things fail.
- [Software for Operational Management](https://www.loc8.com/solutions/software-for-operational-management/) - Keep operations running smoothly with Loc8. Real-time visibility across jobs, teams and assets gives operations managers the control they need to perform.
- [Mobile CMMS Software](https://www.loc8.com/solutions/mobile-cmms-software/) - Give your field technicians everything they need on their phone. Update jobs, capture photos, view asset history and receive notifications with the Loc8 mobile app.
- [Software for Maintenance Teams](https://www.loc8.com/solutions/software-for-maintenance-teams/) - Empower your maintenance team with Loc8. Streamline work orders, preventative maintenance and compliance tracking so your team can focus on the work, not the admin.
- [Conditional Forms](https://www.loc8.com/solutions/conditional-forms/) - Capture the right information every time with Loc8's smart conditional forms. Forms adapt based on technician responses to reduce errors and improve data quality.
- [Component Reliability Management](https://www.loc8.com/solutions/component-reliability-management/) - Track wear, schedule replacements and build detailed component histories with Loc8. Predict and prevent failures before they impact your operations.
- [Asset Management Software](https://www.loc8.com/solutions/asset-management-software/) - Manage your complete asset register with Loc8. Track location, maintenance history, warranties and lifecycle data for every asset across your organisation.

## Case Studies

- [Peritech](https://www.loc8.com/case-studies/peritech/)
- [ARA Group](https://www.loc8.com/case-studies/ara-group/)
- [King Abdullah University of Science and Technology](https://www.loc8.com/case-studies/king-abdullah-university-of-science-and-technology/)
- [LifeFlight](https://www.loc8.com/case-studies/lifeflight/)
- [O'Donnell & Hanlon](https://www.loc8.com/case-studies/odonnell-hanlon/)
- [Pinewood](https://www.loc8.com/case-studies/pinewood/)
- [Programmed](https://www.loc8.com/case-studies/programmed/)
- [Queensland Parks and Wildlife Service](https://www.loc8.com/case-studies/queensland-parks-and-wildlife-service/)
- [Rail Industry](https://www.loc8.com/case-studies/rail-industry/)
- [Spotlight Stores](https://www.loc8.com/case-studies/spotlight-stores/)
- [Vysionics](https://www.loc8.com/case-studies/vysionics/)
- [Anglicare Victoria](https://www.loc8.com/case-studies/anglicare-victoria/)
- [Sacred Heart Mission](https://www.loc8.com/case-studies/sacred-heart-mission/)

## Integrations

- [Xero](https://www.loc8.com/integrations/xero/)
- [QuickBooks](https://www.loc8.com/integrations/quickbooks/)
- [Deputy](https://www.loc8.com/integrations/deputy/)
- [MYOB](https://www.loc8.com/integrations/myob/)
- [Google Sheets](https://www.loc8.com/integrations/google-sheets/)
- [Google Calendar](https://www.loc8.com/integrations/google-calendar/)
- [IBM Maximo](https://www.loc8.com/integrations/ibm-maximo/)
- [SAP](https://www.loc8.com/integrations/sap/)
- [Oracle](https://www.loc8.com/integrations/oracle/)
- [Microsoft Dynamics](https://www.loc8.com/integrations/microsoft-dynamics/)
- [Tableau](https://www.loc8.com/integrations/tableau/)
- [Zoho Analytics](https://www.loc8.com/integrations/zoho-analytics/)
- [Sage](https://www.loc8.com/integrations/sage/)
- [Microsoft Outlook Calendar](https://www.loc8.com/integrations/microsoft-outlook-calendar/)
- [Microsoft Power BI](https://www.loc8.com/integrations/microsoft-power-bi/)
- [HubSpot](https://www.loc8.com/integrations/hubspot/)
- [FreeAgent](https://www.loc8.com/integrations/freeagent/)
- [Calendly](https://www.loc8.com/integrations/calendly/)
- [Reece](https://www.loc8.com/integrations/reece/)

## Categories

- [Uncategorised](https://www.loc8.com/category/uncategorised/)
- [Insights](https://www.loc8.com/category/insights/)
- [Media coverage](https://www.loc8.com/category/media-coverage/)
- [Press releases](https://www.loc8.com/category/press-releases/)

## Tags

- [Latest Trends & News](https://www.loc8.com/tag/latest-trends-news/)
- [Asset Management Insights](https://www.loc8.com/tag/asset-management-insights/)
- [Service Business Insights](https://www.loc8.com/tag/service-business-insights/)
- [Financial Management Insights](https://www.loc8.com/tag/financial-management-insights/)
- [Antenna Installers](https://www.loc8.com/tag/antenna-installers/)
- [Carpenters](https://www.loc8.com/tag/carpenters/)
- [Carpet Fitters](https://www.loc8.com/tag/carpet-fitters/)
- [Electrical](https://www.loc8.com/tag/electrical/)
- [Fire](https://www.loc8.com/tag/fire/)
- [Handyman](https://www.loc8.com/tag/handyman/)
- [HVAC](https://www.loc8.com/tag/hvac/)
- [Pest Control](https://www.loc8.com/tag/pest-control/)
- [Plumbers](https://www.loc8.com/tag/plumbers/)
- [Roof Tilers](https://www.loc8.com/tag/roof-tilers/)