Deliver great service. Anywhere.
Deliver great service. Anywhere.
Easily manage and grow your field service business with Loc8.
Jobs
Centralise your field service business using Loc8 Jobs and finally take control. Add tasks, do the job, talk to your customer, quote and invoice, all from one place.
Jobs (aka Work orders) are at the heart of all things in Loc8. Create one or many for any customer as required and then add all the tasks you need to perform. Assign to one or more technicians and work can then be completed from our iOS or Android apps with updates displayed in real time, including safety issues, locations, times, tasks and photos.
With all progress centralised against the job, it’s an absolute cinch to ensure things are on track so that you can get the job done on time, get paid and focus on bringing in more work.
Your day’s work
Review your upcoming appointments on one of our mobile apps using either the timeline, map or list view. Easily find empty time slots ready for scheduling.
Find the right job
Not all jobs are appointment driven, so we’ve included the ability to sort and search for jobs by customer, site, status, type, priority, due dates and more.
In-field assignment
No matter how well we plan, things always come up. Assign or re-assign jobs in-field to other technicians so that they can work on the job alongside you.
Scheduling
Schedule and assign your jobs and appointments to the right people at the right time, no matter how you work.
Loc8 comes out of the box with several different ways to schedule and assign including dedicated resource based calendars and mapping modes for Jobs, Technicians and Assets.
Built with flexibility in mind so that you can continue to work the way you already do, scheduling and assigning is both simple and incredibly powerful. Jobs with no appointments or jobs with many appointments? Easy. Reactive jobs, or jobs based on automated schedules? Done. Quick changes or bulk planning? No worries.
Work offline
Sometimes, we unfortunately need to contend with bad mobile reception. Loc8 will download all the job and asset details required to complete a job when you’re offline.
View all details in-field
View all the job details, site safety notes and asset info in-field so you know where to go to complete the job, what to bring, and what to do once you get there.
Complete the job
Complete all tasks in-field, and then check out. View the editable summary of all time logs, travel logs, completed tasks and more. Grab a signature and you’re done.
Assets
Track, plan and maintain your property as well as your customer's property as Assets in Loc8. Would you wait for your car to break down before a service? Didn’t think so.
Because nearly everything requires maintenance on a regular basis, create automated maintenance schedules that generate jobs at pre-determined intervals, allowing you to be one step ahead of your customers, and your competition, all whilst reducing paper work and time in the office.
With the ability to handle thousands of assets, including all financial and manufacturer details, as well as any custom details you need, Loc8 will be there for you as you grow.
Quoting and Invoicing
Running a successful field service business is all about efficiency. Loc8 provides quoting and invoicing out of the box so you can reduce paperwork and spend less time in the office.
Easily create and send quotes to customers based on the same tasks and charge rates you use against your jobs and invoices so that you know your quotes will hit the mark, and once won, automatically convert them to jobs.
Invoicing follows the same approach, by allowing you to invoice directly from a job, however you see fit. Charge for tasks, charge for time, or both. Invoice part, whole or multiple jobs.
Get started for free
Loc8 is used by many of the world’s most demanding enterprise asset owners and facilities managers. Create an account today and we’ll help you take your business to the next level.
