At Loc8, our years of experience in the metering and electrical sector have allowed us to develop a tailored solution suitable to the requirements of the utilities industry.
User friendly and intuitive, Loc8 can be easily implemented in businesses where multiple parties are involved. Loc8 allows you to communicate with your internal staff but also to engage directly with external contractors and sub-contractors. They can update their own data in real-time therefore keeping you on top of the different workflows.
Beyond its powerful staff and jobs management features, Loc8 also offers advanced integrations with existing systems. You can then centralise all your business operations, speed up processes and completely remove the use of paper based documents.
Create and send quotes based on estimated on-site time, travel, and inventory usage or alternatively quote based on tasks from the task library or create new ones in-situ.
Share the quote with your customer using a live web view that is branded using your company logo and details, and optionally allow them to approve or decline the quote online.
If a quote is declined or needs revision, simply version it and make all modifications to the new version of the quote. All previous versions remain intact and unmodified for later review.
Schedule, assign and complete appointments
Schedule and assign
Simply create an appointment that suits your customer’s availability and then dispatch to one or more technicians or sub-contractors using custom region and trade based assignment in calendar or quick scheduling modes.
Field technicians will be notified in real time of any new or updated appointments and can action them immediately or when scheduled to. If it was assigned to the wrong person, it can simply be reassigned in-field.
When a technician is ready to begin they tap ‘Drive to site’ for turn-by-turn directions, ‘Start work’ when they are on site, and ‘End work’ when they’ve finished. All changes are visible on the desktop interface in real time.
Know your assets, know your customers
Location and hierarchical asset types
Create an asset structure in Loc8 that matches the physical location of the assets you maintain in the real world, that way you can easily find and maintain them when you arrive on site.
Loc8 supports a robust, hierarchical asset type mechanism so that you can standardise the types of assets you maintain, the information you put on them and the preventative schedules you run against them.
Use custom statuses for assets that correlate to the real-world states of the assets you maintain and own.
Compliance and sustainability
Compliance management across your suppliers and contractors providing powerful data collection for contract review, tender preparation, and Owner focused reporting for risk management, activity supervision, and service level monitoring.
Other useful features for your industry
Simply create an appointment that suits your customer's availability and then dispatch to one or more technicians or sub-contractors using custom region and trade based assignment in calendar or quick scheduling modes.
When a technician is ready to begin they tap 'Drive to site' for turn-by-turn directions, 'Start work' when they are on site, and 'End work' when they've finished. All changes are visible on the desktop interface in real time.
Regions and trades
Specify regions and trades against each technician, and when they are set as a requirement on a work order, only the matching people will be made available.
Get started for free
Loc8 is used by many of the world’s most demanding enterprise asset owners and facilities managers. Create an account today and we’ll help you take your business to the next level.